Social Media

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20 04, 2016

Brand Newsroom 84: Is Sex in Advertising Ever OK?

By | April 20th, 2016|Categories: Advertising, Brand Newsroom, Social Media|Comments Off on Brand Newsroom 84: Is Sex in Advertising Ever OK?

Fast food chain KFC has been slammed by critics for a sexually [...]

6 04, 2016

Brand Newsroom 82: How to get ROI on social media

By | April 6th, 2016|Categories: Brand Newsroom, Social Media|Comments Off on Brand Newsroom 82: How to get ROI on social media

Brands have fallen over themselves to build social media profiles to reach [...]

11 03, 2016

Why Your Content Strategy Requires SlideShare

By | March 11th, 2016|Categories: Content Marketing, SEO, Social Media|Comments Off on Why Your Content Strategy Requires SlideShare

I’m a bit of a black sheep at Lush because I am [...]

24 02, 2016

Brand Newsroom 76: Jay Baer on Why Praise is Overrated

By | February 24th, 2016|Categories: Brand Newsroom, Content Marketing, Social Media|Comments Off on Brand Newsroom 76: Jay Baer on Why Praise is Overrated

The importance of effective customer service has never wavered. Customers and businesses [...]

12 01, 2016

How to Handle Social Media Hecklers

By | January 12th, 2016|Categories: Social Media|Comments Off on How to Handle Social Media Hecklers

Does your business know how to deal with online trolls and negative comments? […]

17 11, 2015

RIP Google+

By | November 17th, 2015|Categories: Content Marketing, Social Media|Comments Off on RIP Google+

Is Google+ done and dusted? News from the past couple of weeks indicates Google+ is on its way out. With the latest news that Google Places API drops Google+ URLS from their business listings, all signs point towards one tragic fate: Google+ is on its last legs. […]

6 10, 2015

The Marketer’s Hashtag Toolkit

By | October 6th, 2015|Categories: Content Marketing, Social Media, Web|2 Comments

Does your brand use hashtags in social media posts? There’s no denying the increasing popularity of hashtags in today’s culture of intense social activity, especially in the marketing landscape. What was once the humble pound symbol has changed in meaning, it is now followed by a keyword or phrase to help further the reach of social media content. […]

29 09, 2015

Hashtag Etiquette: 5 Ways To Use Hashtags Effectively

By | September 29th, 2015|Categories: Content Marketing, Social Media|Comments Off on Hashtag Etiquette: 5 Ways To Use Hashtags Effectively

Are you guilty of poor hashtag etiquette? With so many individuals and businesses using social media, you’re bound to have seen an over-hashtagger in your feed at some point. It’s such a common annoyance that even pop-culture sources are acknowledging it. A recent video by Jimmy Fallon and Justin Timberlake mocking hashtag use has brought the issue of hashtag etiquette into public question. […]

22 09, 2015

Giving Power to Customers Through Online Reviews

By | September 22nd, 2015|Categories: Content Marketing, Social Media|1 Comment

Does your business receive online reviews? The prospect of online reviews from customers can be daunting to many businesses because of the lack of control you have over the content. However, online reviews can be extremely valuable to a brand in terms of gaining credibility and building an online community. […]

11 08, 2015

Brand Newsroom 48: Authenticity vs Over-Sharing

By | August 11th, 2015|Categories: Brand Newsroom, Podcast, Social Media|Comments Off on Brand Newsroom 48: Authenticity vs Over-Sharing

How much of our brand values should we be publicly sharing? While [...]