How to manage a PR crisis: the 12 golden rules
You may have seen the incredible footage recently of the American physician [...]
You may have seen the incredible footage recently of the American physician [...]
Worried, nervous and tense, Sally* arrived at Lush recently for what she [...]
The one thing I’ve learnt over the past few months is that, [...]
We are going through massive disruption in the media world. From my [...]
Today, I want to talk about something very different. I am not [...]
I get to see a lot of people present. I get to [...]
Humans are hardwired to interpret the world visually. It makes perfect sense [...]
I’m curious. Do you know how people perceive you? Maybe the four years of psychology I did before working in the media has turned me in to an over-thinker. Or is it a fact that I’ve now moved in to the “wisdom” stage of life? (Some of my friends may well doubt that theory.) The thing is, I’ve become fascinated by the way we come across to others. […]
One of the most common complaints I hear from brands is “why can’t I get coverage in the media?” When you then ask brands about the story they’re trying to sell, the answer usually becomes clear quite quickly. Often they simply don’t have a story to tell. […]
Journalists are surprisingly easy to please. So why is building a working relationship with local media such a terrifying prospect for so many people? Perhaps some people have been burned by the “gutter press”. Perhaps others have been on the receiving end of waspish response to a poorly constructed pitch. […]